Shipping policy
📄 Shipping Policy
🔹 Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.
🔹 Shipping Charges
- We offer free shipping on orders above ₹999.
- A standard shipping fee may apply to orders below this amount.
- Shipping charges (if applicable) will be displayed at checkout.
🔹 Delivery Time
- Estimated delivery time is 3–7 business days depending on your location.
- Remote areas may take slightly longer.
🔹 Order Tracking
Once your order is shipped, you will receive a tracking number via email/SMS.
You can use this to track your order in real-time.
🔹 Delays
While we aim to deliver on time, delays may occur due to:
- Weather conditions
- Courier issues
- High demand or peak seasons
We appreciate your patience in such cases.
🔹 Incorrect Address
Please ensure that your shipping address is correct.
We are not responsible for delays or delivery failures due to incorrect or incomplete address details.
🔹 Damaged or Lost Packages
- If your order arrives damaged, please contact us within 48 hours with photos as proof.
- In case of lost shipments, we will coordinate with the courier partner to resolve the issue.
🔹 International Shipping
Currently, we do not offer international shipping. We deliver only within India.
🔹 Contact Us
For any shipping-related queries, please contact us:
📧 Email: contact@rishabhinfotech.com
📞 Phone: +91 9923848999